Terms of service

Last Updated: 27/11/2025

Welcome to Fragrante. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before using our services.

1. General

These Terms apply to all users of the website, including customers, browsers, and contributors.
By using our website, you agree to comply with all rules, policies, and guidelines mentioned here.

2. Eligibility

To make a purchase, you must be:

• At least 18 years old, or

• Using the website under the supervision of a parent/guardian.

3. Products & Availability

• All perfumes and products listed are subject to availability.

• We reserve the right to discontinue or modify any product at any time without notice.

• Images shown on the website are for representation; actual product may vary slightly.

4. Pricing & Payment

• All prices are listed in INR and may change without notice.

• Payments must be made through approved and secure payment gateways.

• Orders will be processed only after successful payment confirmation.

5. Order Acceptance

We may refuse or cancel an order due to:

• Incorrect pricing

• Stock unavailability

• Suspicious or fraudulent activity

• Incomplete information

If your payment is deducted during cancellation, the amount will be refunded.

6. Shipping & Delivery

• Delivery timelines are estimates and may vary due to courier delays or location.

• Once the order is shipped, tracking details will be shared.

• Fragrante is not responsible for delays caused by courier partners, weather, or incorrect address details.

7. Returns & Refunds

Our return and refund policy applies to:

• Damaged, defective, or incorrect products

• Issues reported within 48 hours of delivery

Perfume bottles that are opened or used cannot be returned.
For complete details, refer to our Return & Refund Policy.

8. User Responsibilities

You agree not to:

• Use the website for illegal or fraudulent purposes

• Interfere with security features

• Upload harmful code, malware, or viruses

• Misuse our products or misrepresent your identity

9. Intellectual Property

All content on this website—including logos, text, graphics, and images—is the property of Fragrante.
You may not copy, reproduce, or distribute any content without prior written permission.

10. Third-Party Services

We may use third-party services such as payment gateways, analytics tools, or delivery partners.
Their terms and privacy policies are separate, and we are not responsible for their practices.

11. Limitation of Liability

Fragrante is not liable for:

• Any indirect, incidental, or consequential damages

• Loss of data or interruption of services

• Incorrect use of products or allergic reactions

• External delays caused by courier companies

By purchasing from us, you accept that the use of our products is at your own discretion.

12. Indemnification

You agree to indemnify and hold Fragrante harmless from any claims or damages arising from your misuse of the website or products.

13. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Any changes will be posted on this page with an updated date.

14. Contact Us

For any questions regarding these Terms, you can reach us at:

Fragrante
New Delhi
📞 7257963716
📧 ankitkumar66032@gmail.com